Frequently Asked Questions (FAQ)
1. What types of products does Biotech Performance sell?
We specialize in Peptides, SARMs, and AAS, all strictly intended for research purposes only. Our products are not for human consumption and are sold exclusively for laboratory, academic, and scientific research.
2. Are your products tested for quality?
Yes. Every product undergoes strict quality control and third-party testing to ensure purity, consistency, and reliability. We take pride in offering compounds that meet the highest research standards.
3. Can I use your products for personal or medical use?
No. All Biotech Performance products are intended for laboratory research only. They are not approved for medical, veterinary, or personal use, and we strictly prohibit misuse.
4. How should your products be stored?
To maintain stability, our products should be stored in a cool, dry environment, away from direct sunlight. Specific storage recommendations may vary by compound and are provided on the product page or packaging.
5. Do you provide Certificates of Analysis (COA)?
Yes. We provide Certificates of Analysis for our products upon request, verifying the purity and quality of each batch.
6. Where do you ship from?
All orders are processed and shipped from our facility in Houston, Texas, USA.
7. How long does shipping take?
Standard shipping typically takes 3–7 business days within the U.S. Expedited options are available at checkout. You will receive a tracking number once your order ships.
8. Do you ship internationally?
Currently, we ship within the United States only. We do not offer international shipping at this time.
9. What is your return policy?
Due to the nature of our products, all sales are final. However, if your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery for a replacement or refund.
10. How can I contact customer support?
You can reach us anytime at:
📧 contact@biotechperformance.com
We aim to respond to all inquiries within 24–48 business hours.